Payment & Terms - Smartwheelie

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Payment & Terms

Credit and Debit Cards
Online payments can be made using a debit or credit card. At the end of the shopping cart process, you will be transfered to PayPal for final payment. You do not need to have a Paypal account to do this. Simply click the 'guest' option on the PayPal page.

Cheque or Bank Transfer (Bulk Packs)
We recognise that some Parish Councils and other organisations may not have access to debit cards and may wish to pay by cheque or bank transfer. If you want to pay by cheque, please make them payable to 'K Isaaks'.
If you wish to pay by bank transfer, please use the details below;

NatWest Bank
Acc Name: K Isaaks
Acc No: 37026496
Sort Code: 54-30-27

In order to keep our prices low, we do not operate a credit account system. All orders will be dispatched upon receipt of payment.

All orders will be dispatched upon receipt of payment.
Individual household packs are usually sent by Royal Mail and dispatched within 24 hours.
Bulk packs are usually delivered within 7 days but can take up to 14 days at busy times. Please contact us if you require delivery by a specific date.

Cancellations and Returns
If you are not happy with your purchase please email: within 14 days of delivery, stating your intention to return the goods within a further 14 days. This will be treated as a cancellation and a full refund will be given. Returns between 14 and 90 days are discretionary, and will be subject to a 30% restocking charge. Return carriage must be paid by the customer unless we have inadvertently supplied goods other than the goods you ordered. Refunds will be made by BACS or credited to the original payment card and can take up to 14 days to process.
Information about your right when buying online can be found at:

Most people display the speed related stickers on their wheelie bins. In most cases, the wheelie bin has been 'loaned' to the householder but is owned by your local authority. We would always advise that you obtain permission before displaying any sticker or advertising on your wheelie bin. Please don't be tempted to leave your bin out on the path/roadside at times other than on official collection days.

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